Australia Post, I hate you!

oldcorollas

Levin the moment
have had some good luck recently....
QLD to NSW.
Scanned Monday, Express post, arrives Wed
Scanned Monday, Parcel post, arrives Thurs (almost same as Express!!)
Sent late Wed afternoon, Team Global, arrives early Thurs morning!!!

NSW to NSW, sent Monday, arrives Thursday...

maybe all the Elves they hire for the Xmas rush are getting practice before inundation??? (so faster than normal, and about to get real slow?)
 

Litenbror

Eats Squid
lol did they go back to the incorrectly delivered address, retrieve and then resend it?
Yeah twice, this was the second package!

Even the customer service people on the phone said it was embarrassing how bad this was.

The packages showed up with handwritten redirect addresses and nothing covering the machine readable barcodes so my guess is the automated sorting kept trying to send it back.
 

Litenbror

Eats Squid
Oh yeah we explained the concept of mail redirection to them and they recognised that this isnt how its supposed to work.... then they shrugged and said "what can we do".

They did give us an extra month of redirection for free which made me laugh. I then explained to the nice but simple person that it was worthless if they didnt actually redirect the mail.
 
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