Rather than clog up the Newly Released Bikes thread post your Customer Service Stories here!
I worked on a tech help desk at an Internet provider many years ago. Customer had no connection. First question - is your modem switched on? Yes. What lights are on? All of them. Can you tell me the names of the lights. all of them. Sigh. Ok. Well I am not seeing any attempts from your device to connect are you sure it os switched on. Of course it is. ‘Click’. Oh it’s working. Bye.
I worked on a tech help desk at an Internet provider many years ago. Customer had no connection. First question - is your modem switched on? Yes. What lights are on? All of them. Can you tell me the names of the lights. all of them. Sigh. Ok. Well I am not seeing any attempts from your device to connect are you sure it os switched on. Of course it is. ‘Click’. Oh it’s working. Bye.