Have I been f#@ked over by BSC bike store melbourne going bust ?
- Thread starter jbg
- Start date
mtb101
Likes Bikes and Dirt
Big JD
Wheel size expert
that is correct - not one staff member knew it was going to close that day - it would have been a staff member who took your money and ordered the groupo for you (without knowing) and then one day they are all told it is closed.
Big JD
Wheel size expert
good for them - and they will honor any BSC warranties.
To the OP - hope you get it sorted through your bank mate and get your new bike up and running
office@bscbikes.com.au
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Mountainlessman
Squid
Feeling your pain
re the LBS comments. They have got to lift their game in the service department. We have 2 in Mildura that really lack in service. My riding buddies can all tell a story about something that they have spoken to the manager about, he said he would chase and never heard back unless they prompted him. One of the guys in the MTB club got so frustrated he has set up his own workshop in his shed and he is doing it for the love and the odd bottle of red. Recently I needed a BB and LBS could not supply and had to order I told him to go ahead but ordered one from Erina Bike Works who could not be more helpful. Got the BB in 3 days from Erina and was back on the bike in 4. I am still waiting for the LBS to tell me has the part for me (that was 6 weeks ago!).
Certainly know how you feel I had a CX bike on lay-by and was due to pick it up last week, luckily a mate was surfing the forums and heard about the closure. I did send an email to office@bscbikes.com.au and got a response from Peter Hess about 2 weeks ago. The email sauid that they notify me when I would be able to pick up the bike and haven't heard anymore since. Checked out the Elizabeth St and Bruswick St stores last Friday and both were empty. Didnt' appear to be any stock in either stores. I did make contact with a guy on the BNA forum who had paid for a Cannondale road bike in full $2500 and was due to pick it up the day after they closed the doors. So your story has a common thread to it.
re the LBS comments. They have got to lift their game in the service department. We have 2 in Mildura that really lack in service. My riding buddies can all tell a story about something that they have spoken to the manager about, he said he would chase and never heard back unless they prompted him. One of the guys in the MTB club got so frustrated he has set up his own workshop in his shed and he is doing it for the love and the odd bottle of red. Recently I needed a BB and LBS could not supply and had to order I told him to go ahead but ordered one from Erina Bike Works who could not be more helpful. Got the BB in 3 days from Erina and was back on the bike in 4. I am still waiting for the LBS to tell me has the part for me (that was 6 weeks ago!).
teK--
Eats Squid
Awesome I've been hanging for another bike shop in the CBD aside from Cecil Walkers. (CBD Cycles are a bit small and lack range)
jbg
Likes Dirt
Yep........ Phil, Robin and Travis are all BSc ex-managment.(two store managers and the groups general manager)
Phil was the manager at the fitzroy store and was the one I bought the group off.
The new address is where BSc's owner Peter Hess was planing to open the fourth store just before the fold.
Good to see the managers have landed on their feet and are opening a new bike store in less than a month................but I smell a rat
jbg
Likes Dirt
Bummer to hear, I think there are a few of us in the same boat.
let me know if you hear anything and I will do the same if there is any news on my end.
Mountainlessman
Squid
Mountainlessman
Squid
Mmmmmmmm the plot thickens. But the store Managers and the Group General manager didn't know what was going on but have managed to raise a shop from the ashes of BSC in less than a month?
Maybe I might be able to get a good deal on some ex-BSC stock? In the market for a CX bike - Again
dunndog
Eats Squid
I blame scooters.
GDonehue
Likes Dirt
it is interesting in our little market here how the distributors want to have it both ways. They'll cut a retailer off at the knees if they find them back-dooring a product, yet I know of at least three distributors who have dealt directly with one of the big online stores to get rid of excess product (sorry guys - for legal reasons I can name neither the distributors nor the online store). It seems it is OK for the LBS to have to plod through and lose money, but if distributor gets stuck with a little extra product (say 600 sets of pedals) then the 'evil' online store is no longer so evil...
op2:
silentbutdeadly
has some good things to say
Doubtful. Might be more karma in it if the Galleria remained a cavernous space filled with flashy toys but empty of clientele due to a distinct absence of trust...
In terms of BSC, I have heard of recent developments that illuminate the original owner in a less than positive light...
Art Vanderlay
Hourly daily
Just read most of this thread....
jbg - Have you been into see these guys at the new shop? Can they shed any light on your XT groupset? I would be doing everything I could to get my groupset or $1200 back. I know I don't have a money tree.
I have shopped at CRC and you would be mad not to with the $$$$ savings. There are now a few online shops in Australia. Would any of these be affiliated with the overseas online shops by any chance? Prices on some items are on par with the overseas online market?
Will a lot of LBS become just bicycle repair shops in the future?
jbg - Have you been into see these guys at the new shop? Can they shed any light on your XT groupset? I would be doing everything I could to get my groupset or $1200 back. I know I don't have a money tree.
I have shopped at CRC and you would be mad not to with the $$$$ savings. There are now a few online shops in Australia. Would any of these be affiliated with the overseas online shops by any chance? Prices on some items are on par with the overseas online market?
Will a lot of LBS become just bicycle repair shops in the future?
silentbutdeadly
has some good things to say
Would do you no good in this case.
A liquidator has been appointed to BSC but says there's little to actually liquidate since the distros that hadn't been paid for BSC stock were allowed to recover their goods from the stores. Anyone who haqd stuff on laybuy or waiting for pickup is supposed to be an unsecured creditor but the owner of BSC has apparently not told the liquidator who these people are...so the liquidator doesn't know who they are.
As for the stores themselves we have some previous staff taking on the Galleria as previously discussed while St Kilda Cycles are taking on the old Brunswick St store space....but neither are saddled with any remnants of BSC
