Fair call, that's just rubbish.Hibike just hit me for another 10eu shipping charge on an order of socks. Just socks. I'm cancelling the order.
Wow - that’s insane! Seems so totally random in how they apply the extra charges.Hibike just hit me for another 10eu shipping charge on an order of socks. Just socks. I'm cancelling the order.
I didn't see it specifically mentioned anywhere... But I wasn't really looking.Not that I plan to buy from Hi-Bike but where on the website do they mention extra shipping charges? They have a bulky package and a complete bicycle info but nothing else. Seems a bit dodge.
I ended up cancelling my earlier mentioned frame order and getting a refund, the 300% increase in shipping was too much. I paid with Paypal so when they refunded the transaction I ended up losing $35 because the exchange rate had moved. I complained to PayPal and they credited my account the difference. Something to watch out forIt’s very unclear and pretty dodgy. They’re off my list. They were my go-to German store for a while but I’ve got no confidence in them now.
It’s bad communication as in reality, their delivery costs are often still lower than bike components, for example, but the way the go about it is not transparent and unnecessarily complicated.
What kind of German witchcraft is this?!?!?!Just settling back in and checked my FREESHIP100 BikeComponents order tracking... thats 11-12 days to Aus
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Its German karma... there is nothing in that order that I need, all spares that could have taken 6 weeks for all I really cared. Tyres and knee pads.What kind of German witchcraft is this?!?!?!
Dont say that - I’ve got spokes sitting at Frankfurt right nowIts German karma... there is nothing in that order that I need, all spares that could have taken 6 weeks for all I really cared. Tyres and knee pads.
Now, if I had added some spokes or something I was keen to get, you can bet your bottom dollar that I would have been 4-6 weeks.
Kinda hoping the rest of the Freeship100 are somewhere close or landed too.Dont say that - I’ve got spokes sitting at Frankfurt right now
I just ordered spokes last night...don't need them...yet... Before Xmas would be niceDont say that - I’ve got spokes sitting at Frankfurt right now
That's not fair! How come my knee pads haven't cleared Frankfurt??! They've only been there since the 14th though.and knee pads.
My Unite package showed as pending for ages the postie dropped it off after waiting 3 weeks. Unite were about to lodge a case with UPS and send new items to me. No idea how it went from UPS and then got delivered by standard Aus Post.That's not fair! How come my knee pads haven't cleared Frankfurt??! They've only been there since the 14th though.
Got a race on at the moment. The Hibike package sitting at Frankfurt since the 14th and a Unite package sitting at Langley UK since the 13th.
Update: Parcel arrived today as promised.Ordered some Assos bibs at 8pm last night thinking they were coming from Aus.
Woke up this morning and they had cleared customs in Switzerland and were expected to be with me by Monday.
Paying for quality product and gold service in this instance
The wait should give you time to get a certain thread up and goingMy Unite package showed as pending for ages the postie dropped it off after waiting 3 weeks. Unite were about to lodge a case with UPS and send new items to me. No idea how it went from UPS and then got delivered by standard Aus Post.
Package arrived weeks ago. Will get a certain thread up this week I hope. Darn kids and after school sports.The wait should give you time to get a certain thread up and going