PINT of Stella. mate!
Many, many Scotches
So a mate of mine has had an issue with one of his 29er rims. A circumferential crack appeared all the way round his rear rim (Stans ZTR), running through the centre of the inside wall. Unfortunately I don't have pics and haven't seen it myself as he sent it off to be replaced under warranty as soon as he noticed.
Anyway, Stans Australia initially agreed to replace however Stans US have said nope - not claimable under warranty and that the crack was caused by over inflating the tires.
Now, that sounds like bullshit to me - For a starter, old mate claims not have inflated above 30 - 35 psi (I trust him) and I think the recommended max pressure is 45psi/
Secondly I would imagine any failure due to over-pressure would happen at the tyre bead and/or any seals first.
thirdly, given they have no other data than photos from the Australian supplier, they can't possibly claim to know exactly what caused the damage without proper investigation. I'll admit that extent of the crack (all the way around) could indicate over-pressure but it also heavily suggests a manufacturing defect.
So, is this a common complaint with Stans rims? or 29er rims in general? Has this happened to anyone else?
Anyway, Stans Australia initially agreed to replace however Stans US have said nope - not claimable under warranty and that the crack was caused by over inflating the tires.
Now, that sounds like bullshit to me - For a starter, old mate claims not have inflated above 30 - 35 psi (I trust him) and I think the recommended max pressure is 45psi/
Secondly I would imagine any failure due to over-pressure would happen at the tyre bead and/or any seals first.
thirdly, given they have no other data than photos from the Australian supplier, they can't possibly claim to know exactly what caused the damage without proper investigation. I'll admit that extent of the crack (all the way around) could indicate over-pressure but it also heavily suggests a manufacturing defect.
So, is this a common complaint with Stans rims? or 29er rims in general? Has this happened to anyone else?