Cardy George
Piercing rural members since 1981
So it turns out I've been riding a completely uninsured bike for the last three weeks.
Since mid 2015 I've (supposedly) had my road bike insured as an away from home item listed on our contents insurance. No problems there.
Fast forward to last month when I added my shiny new hardtail to the cover.
Skip forward again to today and ring RACV to find out why they haven't deducted the premium to be the told the policy has been Null and void for three weeks and subsequently cancelled as I have failed to provide a valuation certificate for either bike.
So not only are my bikes not covered, the ENTIRE CONTENTS of my house has been at risk too.
At no time either over the phone with the first bike, or in person with the second, or in any correspondence whatsoever, has there been any mention of needing a valuation certificate.
If you are using RACV please check the fine print.
Since mid 2015 I've (supposedly) had my road bike insured as an away from home item listed on our contents insurance. No problems there.
Fast forward to last month when I added my shiny new hardtail to the cover.
Skip forward again to today and ring RACV to find out why they haven't deducted the premium to be the told the policy has been Null and void for three weeks and subsequently cancelled as I have failed to provide a valuation certificate for either bike.
So not only are my bikes not covered, the ENTIRE CONTENTS of my house has been at risk too.
At no time either over the phone with the first bike, or in person with the second, or in any correspondence whatsoever, has there been any mention of needing a valuation certificate.
If you are using RACV please check the fine print.