scblack
Leucocholic
Perfect information and perfect comprehension have never been part of our world (and never will). You don't need to read every line of a contract to compare services. Consumers are better informed by metric shit-loads than they ever have been in the past. If someone can't get on Google, comparison websites, read umpteen reviews and then make a good decision there is just one reason: They are just bone f*cking lazy.Rational decision making requires perfect information, perfect comprehension and reasonable alternatives that provide actual choice. That is rarely achievable.
Making a table of your requirements, checking them to/against available choices to come up with a short-list of valid services is not rocket science.
BTW Australia does not have Anti-Trust laws - we have Competition laws.