Samsung fridges. Talk about crap

Well, finally found the receipt, been 3 years and 1 month. Have emailed them and told them that was unacceptable.
Turned out that I emailed the New Zealand arm, shall email the Aussie arm after work.
 
Would you buy a fridge from a car company?
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I have a Samsung fridge. I like it and has lasted 5 years so far. Also have a Samsung smart tv, can be glitchy but again works well.
I know how infuriating it is when appliances shit themselves so good luck and I hope they replace it with a minimum of fuss.
 
When we bought our fridge 2 years ago, we avoided Samsung due to the whole mess with the washing machines catching fire and repair process.
Now have LG fridge, washing machine, and TV. We highly rate the brand, but haven't had to claim warranty as yet.....
The company I worked for was a warranty agent for LG. They are shit. They only pay minuscule amounts to the contractors, so often you will get dodgy or substandard repairs. We refused to lower our standards and it was not worth doing the work.
Example they would only pay 1 hour labour to change a compressor. They based their estimates on what it took a technician to do it in a workshop. If someone can pick up the new compressor after delivery from LG, drive to site, remove the old one after legally reclaiming the refrigerant, change compressor, vac, recharge, commision and paperwork etc in 1 hour they must be superhuman.
At least the spare parts are cheap.
 
I bought a scratch-and-dent Fisher & Paykel almost 10 years ago and it's still humming along. Survived a house move, a couple of electrical brown-outs (to the point you could hear the compressor motor slowing down) & a few sudden blackouts without issue.
 
Ironically given the title a 16/17 year old Samsung fridge although it is now a shed fridge as the shelves for the door are all broken and can no longer be bought.

Main fridge is a Mitsubishi around 3/4 years old.
 
The reason for my post is that we have an Electrolux model EBE4300SC-R*1 around 16years old.

We felt it wasn't as cold in the fridge part as the display shows (4°C), so we put a thermometer in and it was showing it to be 6-7°C.

Fridge is still working requires the digital setting to be dialled down to 1°C to achieve 4°C.

Going to pull the freezer drawers and the fridge food out today to see if the vents are obscured a bit as maybe it is just having to work harder than normal due to a obstruction of some sort.

But, 16yrs is obviously a good run and so I've taken the dive into researching a replacement.

Seems like (on initial research) that Samsung, LG and Hisense get poo poo'd a fairly bit (could be just because of the shear volume of these fridges that are sold).
 
The reason for my post is that we have an Electrolux model EBE4300SC-R*1 around 16years old.

We felt it wasn't as cold in the fridge part as the display shows (4°C), so we put a thermometer in and it was showing it to be 6-7°C.

Fridge is still working requires the digital setting to be dialled down to 1°C to achieve 4°C.

Going to pull the freezer drawers and the fridge food out today to see if the vents are obscured a bit as maybe it is just having to work harder than normal due to a obstruction of some sort.

But, 16yrs is obviously a good run and so I've taken the dive into researching a replacement.

Seems like (on initial research) that Samsung, LG and Hisense get poo poo'd a fairly bit (could be just because of the shear volume of these fridges that are sold).
I think @ozzybmx had good experience with Hisense fridge and a warranty claim. I have a Hisense dishwasher and it has been solid.

Mitsubishi fridge are great as well. A bit pricier but have been happy with ours.
 
The reason for my post is that we have an Electrolux model EBE4300SC-R*1 around 16years old.

We felt it wasn't as cold in the fridge part as the display shows (4°C), so we put a thermometer in and it was showing it to be 6-7°C.

Fridge is still working requires the digital setting to be dialled down to 1°C to achieve 4°C.

Going to pull the freezer drawers and the fridge food out today to see if the vents are obscured a bit as maybe it is just having to work harder than normal due to a obstruction of some sort.

But, 16yrs is obviously a good run and so I've taken the dive into researching a replacement.

Seems like (on initial research) that Samsung, LG and Hisense get poo poo'd a fairly bit (could be just because of the shear volume of these fridges that are sold).
Just give it a good defrost, pull all the stuff out, wheel it outside for the day, give it a clean. seems to solve all the issues I've ever had with my current fridge.
 
We have a Samsung:
- The design of the shelving/storage is synonymous with idiocy
- The plastic holder on the door that you put the milk in cracked with pretty minor pressure
- For some reason, it has changed from freezing things at -16 to minus 20 and the fridge went from 4 down to 3 - no idea why.

Won't buy Samsung again. And LG used to be Lucky and Goldstar - two very low quality brands that merged and re-marketed themselves without really shaking off the bargain basement quality.

In saying that, I've also bought Bosch that has been pretty average, the Euros aren't immune from producing crap either.
 
Bought an Electrolux a few years ago. fridge performance has been faultless. Only bummer was the main compartment doorhandle was made from metallic balsa wood and the clip-in doohickeys were made of cheese. the handle came off in my hand a few months in. in hindsight - yes it's excruciatingly obvious - I should have called and got a replacement fitted, but I had a lot on my plate and it was the middle of the worst of covid, IIRC. so I didn't bother. didn't want random cunce infecting us. (this was before a vaccine became available)
 
We have a Samsung:
- The design of the shelving/storage is synonymous with idiocy
- The plastic holder on the door that you put the milk in cracked with pretty minor pressure
- For some reason, it has changed from freezing things at -16 to minus 20 and the fridge went from 4 down to 3 - no idea why.

Won't buy Samsung again. And LG used to be Lucky and Goldstar - two very low quality brands that merged and re-marketed themselves without really shaking off the bargain basement quality.

In saying that, I've also bought Bosch that has been pretty average, the Euros aren't immune from producing crap either.
BOSCH are on my never buy again list. Dishwasher dead in 3 years. Was told around $1k to fix as error code pointed toward a control module. Washing machine died last week, 5 years old. $220 for someone to take a look and provide costings for a repair. Nah, I’m good.
 
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