Price/margin discussion

Tomas

my mum says im cool
Exactly what I was thinking, and something that people should bear in mind when purchasing anything big! Only worry about the final price...if its 30% off 70% off 90% off etc shouldn't matter, if the final price is a bargain that's all you need to worry about.
Can we just make the distinction between 'selling things for too much and hence we can afford to knock 20% off" and "cashflow issues".

I know how much money is in new bikes and a store wouldnt last long on a consistant 20% discount program.
 

S.

ex offender
Can we just make the distinction between 'selling things for too much and hence we can afford to knock 20% off" and "cashflow issues".

I know how much money is in new bikes and a store wouldnt last long on a consistant 20% discount program.
If it was a consistent 20% discount, it wouldn't be a discount, it'd just be a price reduction. The fact is, bike markups are huge. What it actually costs a bicycle to get made and shipped over here is a small fraction of what the consumer actually pays. I work at a shop and even I think the prices and markups are ridiculous! I am privy to the gross margins at my shop and without disclosing specifics, I can tell you that the shop nets a lot more (ie net profit, not just gross turnover) when stuff is on sale than it does when the markup is high but the sales volumes are low.

I'm still wondering why no shops have really gone for a bike-supermarket approach - very high volumes, very low markups, no discounts, just low prices all the time. Internet shops are about as close as it gets, and maybe it's just my own ignorance, but I don't see the obstruction to a normal LBS managing to churn out stuff in the same manner.
 

kasman

Squid
I'm still wondering why no shops have really gone for a bike-supermarket approach - very high volumes, very low markups, no discounts, just low prices all the time. Internet shops are about as close as it gets, and maybe it's just my own ignorance, but I don't see the obstruction to a normal LBS managing to churn out stuff in the same manner.
That's why i always buy my gear/parts from crc or equivelant. I have no problem telling my lbs that i buy stuff like chains, clusters etc from online stores cos they're probably about 1/2 the price than they'll offer me.

For those who have decent bikes, maintain them with new parts and have some mechanical aptitude (probably a fair chunk of people on this site)
I don't see why you wouldn't get parts from an online seller.

That being said there are some things that the lbs are similar priced on (tires, lube etc). In that case i'll buy locally.

And obviously if in the market for a new bike that would be from the lbs.
 

Justin Fox

Likes Bikes and Dirt
What it actually costs a bicycle to get made and shipped over here is a small fraction of what the consumer actually pays. I work at a shop and even I think the prices and markups are ridiculous
I agree that what it costs to make a bicycle, from raw materials and labour is a small fraction of what the customer pays, but are you talking about working at a local bike shop? Who has to make money over the distributor. Or are you talking about working at a distributor who has to make money over the manufacturer, or are you talking about working for the manufacturer who has to make money over the raw materials, R&D and labour?

It's fact to say that not all shops get goods at the same cost price. Some shops which don't buy in bulk (in order to reach maximum discounts) pay more for goods at cost than what internet stores like Chain Reaction Cycles sell at.

I'm still wondering why no shops have really gone for a bike-supermarket approach - very high volumes, very low markups, no discounts, just low prices all the time. Internet shops are about as close as it gets, and maybe it's just my own ignorance, but I don't see the obstruction to a normal LBS managing to churn out stuff in the same manner.
Very high volumes is the obstruction. You need a lot of capital to buy in bulk and there's a lot more risk in doing so (as opposed to ordering goods when a customer needs them).

If a shop orders just one XTR derailleur from a local supplier (ie: they are not parallel importing) then that shop will not get that derailleur cheaper than the shop who buys a truck load of XTR derailleurs. It would be fair to say then that that shop which doesn't stock a lot of goods can't sell stuff as cheap as the shop which has a large margin to play with.

I thought that would have been common sense? Bunnings for example have nothing but huge buying power, big profit margins allow them to reduce prices and move a lot of stock quickly. That killed a lot of smaller hardware chain stores. Maybe the bike shop you work at also has a lot of buying power, which gives them a great discount rate which enables them to have such a huge profit margin over other shops which have a much smaller profit margin?

Internet stores also do not pay rent, or service bicycles. I love internet stores, because they're so cheap, but I also put a lot of value in having a local bike store too.
 

Wellsey

Likes Bikes and Dirt
I'm still wondering why no shops have really gone for a bike-supermarket approach - very high volumes, very low markups, no discounts, just low prices all the time. Internet shops are about as close as it gets, and maybe it's just my own ignorance, but I don't see the obstruction to a normal LBS managing to churn out stuff in the same manner.
A la Goldcross?
 

floody

Wheel size expert
So much complete and utter rubbish in this thread.

Kasman said:
That's why i always buy my gear/parts from crc or equivelant. I have no problem telling my lbs that i buy stuff like chains, clusters etc from online stores cos they're probably about 1/2 the price than they'll offer me.
Chains and cassettes for 1/2 the local shop's price? Either the local shop is working on an unbelievably inflated margin or you are spouting garbage...I guess a third option is you're going off the 'RRP' listed by online shops which is, excepting SRAM's stuff, also complete bullshit as most of the brands have no 'RRP'.
Pick a better example.


I agree with most of the stuff you posted Justin, re: volumes, initial capital outlay and such, however...
Justin Fox said:
Internet stores also do not pay rent, or service bicycles. I love internet stores, because they're so cheap, but I also put a lot of value in having a local bike store too.
Bullshit meter off the f**kin scale! I suppose they don't have staff and its all an automated email system that orders direct from the wholesaler too...



In any case I'm not denying some things are cheaper- that is the nature of the bulk sellers - but I also think the economy of buying online is also somewhat overstated, as in Kasman's complete bullsh*t example.


And its all somewhat off the point that this thread is nothing but an Advertisement, unpaid, and growing rapidly in exposure.
 

S.

ex offender
I agree that what it costs to make a bicycle, from raw materials and labour is a small fraction of what the customer pays, but are you talking about working at a local bike shop? Who has to make money over the distributor. Or are you talking about working at a distributor who has to make money over the manufacturer, or are you talking about working for the manufacturer who has to make money over the raw materials, R&D and labour?

It's fact to say that not all shops get goods at the same cost price. Some shops which don't buy in bulk (in order to reach maximum discounts) pay more for goods at cost than what internet stores like Chain Reaction Cycles sell at.



Very high volumes is the obstruction. You need a lot of capital to buy in bulk and there's a lot more risk in doing so (as opposed to ordering goods when a customer needs them).

If a shop orders just one XTR derailleur from a local supplier (ie: they are not parallel importing) then that shop will not get that derailleur cheaper than the shop who buys a truck load of XTR derailleurs. It would be fair to say then that that shop which doesn't stock a lot of goods can't sell stuff as cheap as the shop which has a large margin to play with.

I thought that would have been common sense? Bunnings for example have nothing but huge buying power, big profit margins allow them to reduce prices and move a lot of stock quickly. That killed a lot of smaller hardware chain stores. Maybe the bike shop you work at also has a lot of buying power, which gives them a great discount rate which enables them to have such a huge profit margin over other shops which have a much smaller profit margin?

Internet stores also do not pay rent, or service bicycles. I love internet stores, because they're so cheap, but I also put a lot of value in having a local bike store too.
No shit - hence why I'm wondering why nobody (except online shops, which realistically only cater to the high-end anyway) has bothered creating a supermarket-chain style thing, where stuff is sold cheap in huge quantities with LOW MARKUP. Melbourne Bicycle Centre were the closest thing to this that I knew of. Of course the shop has to make money, but from the consumer's point of view, I don't CARE how much money the shop makes, I just want it as cheap as possible. The fact is that most shops are marking things up about 100% (on average) over what they paid for them, and the distributors anywhere from 20% to 100% over what they paid. This means that what it costs to land the item is often between about 25-40% of what the consumer pays - and you wonder why it's so cheap to buy online? The extra 60-75% of the retail cost that you're paying for is going to the transportation and storage of the stuff by the distributors and retail outlets. Some items (ie complete bikes) require assembly, but most things are sold exactly how they come out of the box. If you actually know what you want, the majority of the cost is what manufacturing types would call "non-value-adding". You're paying more, but you're not receiving more for your money. Many of us, particularly purchasers of high end gear, just don't need someone else holding our hand when it comes to picking out a new cassette or installing the thing, so having someone around to do it anyway is just paying someone to perform a redundant task. It's inefficient and wasteful, hence why internet shops that don't offer you that advice or that pretty merchandising layout or anything but the product you want and a means to transport it, manage to cut back the costs. I'm just not sure why nobody else has taken that aspect to a "live" medium, ie in-store retailing.

Now I know half a dozen distributors are gonna jump in here and go "hey we don't mark our stuff up that much" - the high end stuff never sees as much markup as the average everyday bikes + accessories, and of course the markup varies significantly from distributor to distributor. I also realise most of them aren't making huge money, but then that's your choice of business practices, not mine.

Where I work has very high margins on some stuff, and typical (ie also still high IMO) margins on others. Some stuff we do buy in bulk, some stuff we don't (esp typical customer orders). Not everything is eligible for bulk discounts anyway.

Also, the notion that internet stores don't pay rent is pretty hilarious. Do they sit out in the middle of the ocean or something? Everyone pays rent.

A la Goldcross?
Goldcross, Anaconda, and Bike Hubs are sort of along those lines... but all three of those sell (among other things) exclusive/home brands which are imported specifically for them and as such, are bought in bulk and have higher profit margins moreso than lower prices. Goldcross are cheap, but they're not THAT cheap.

And its all somewhat off the point that this thread is nothing but an Advertisement, unpaid, and growing rapidly in exposure.
True - that thread was closed and this somewhat productive discussion split from it.
 
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Tomas

my mum says im cool
RE: Online shopping.
The only saving grace of online business is that they can put the warehouse in the middle of nowhere.
It's so awfully time consuming to pick, package, label and post items. Not to mention how this compounds out the ass when a return/warranty needs to happen.
 

floody

Wheel size expert
True - that thread was closed and this somewhat productive discussion split from it.
LOL! Damn You!


Anyway, you'd find many/most bike businesses are at the edge of their credit and capital bubble as is - even relatively small stores have hundreds of thousands tied up - in percentage terms it may only seem minimal but taking those hundreds of thousands into the millions is a big jump.

Of course, theres also local mindset and complacency; many are content to make a good living with a little cream and don't really dream of buying Bentleys and living on the riviera.
 

Tomas

my mum says im cool
"If it was a consistent 20% discount, it wouldn't be a discount, it'd just be a price reduction. "

Incorrect statement. If you advertise bikes at xRRP and sell them with little/no bargaining at 0.8 of that price, you devalue your product. Over time, that hurts the brand and the ability of your shop to sell full price.

IE: Myer. They got on the MASSIVE STOCKTAKE SALE 4x a year program and now no one shops there unless there is a fuckoff sale on. Their margins are far far far far far far far far far far far greater than a bike shop though. But discounting = hurts long run.
 

AiDeN J

Likes Dirt
I know for a fact(becuase I have seen the figures) that the margin on those fluid bikes aren't as much as they may seem. Its all the other home brand products that have up to 80% markup. Gross margin is the money in your pocket make it large and collect your coins.

But discounting = hurts long run.
Going from one end of the spectrum of here take this bike for wholesale price to "umm our best price is 5% off" I have found that there are 2 types of customers. The ones that believe in the quality of the product you are selling them and believe that its features and benefits are well worth the price on the tag. And the cheap fucks that only go to a shop that slams out 20% straight up on anything they purchase.

I think at the end of the day it comes down to the sales person. When a customer purchases a bike they are purchasing a piece of your time and service. If you take 30mins to ensure that they are fully prepared to go out for a ride by teaching them how to use gear and change a tyre they are more likely to come back and purchase all the accessories(with more margin) you have shown them and how they can improve there riding experience.
 
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S.

ex offender
"If it was a consistent 20% discount, it wouldn't be a discount, it'd just be a price reduction. "

Incorrect statement. If you advertise bikes at xRRP and sell them with little/no bargaining at 0.8 of that price, you devalue your product. Over time, that hurts the brand and the ability of your shop to sell full price.

IE: Myer. They got on the MASSIVE STOCKTAKE SALE 4x a year program and now no one shops there unless there is a fuckoff sale on. Their margins are far far far far far far far far far far far greater than a bike shop though. But discounting = hurts long run.
You missed the point again, if the price was always 20% lower then you wouldn't even bother advertising a higher RRP (unless it was other people's normal price just for comparison's sake). It'd just be your normal price. No devaluation there, you'd just get everyone else's business.

I do agree in the context of regular discount sales though. I know of one particular shop that has sales on a fortnightly basis - it's silly, if you go in there on a non-sale day the place is empty and by all accounts turning a loss, because everyone knows they'll only have to wait a couple of weeks before the stuff they want is 20% off or whatever.
 

Tomas

my mum says im cool
You missed the point again, if the price was always 20% lower then you wouldn't even bother advertising a higher RRP (unless it was other people's normal price just for comparison's sake). It'd just be your normal price. No devaluation there, you'd just get everyone else's business.

I do agree in the context of regular discount sales though. I know of one particular shop that has sales on a fortnightly basis - it's silly, if you go in there on a non-sale day the place is empty and by all accounts turning a loss, because everyone knows they'll only have to wait a couple of weeks before the stuff they want is 20% off or whatever.
My intial phrasing was wrong. I didnt particularly mean "consistant" 20% reduction, more that if you asked, they'd give you a discount. A friend of mine called up a competing shop down south and they quoted 20% below RRP over the phone. Now, they might have won that sale (they didnt, but there was an increased chance of), but if they regularly quote 15% less than RRP over the phone, i bet they could watch their margin drop like a stone.
 

'Ross

Eats Squid
I'm still wondering why no shops have really gone for a bike-supermarket approach - very high volumes, very low markups, no discounts, just low prices all the time. Internet shops are about as close as it gets, and maybe it's just my own ignorance, but I don't see the obstruction to a normal LBS managing to churn out stuff in the same manner.
Ive fantasised about the idea of a bike shop setup similar to that of a car dealership.

Instead of having loads of stock of brand new bikes that may or may not be sold and would have to be discounted...they only have on the floor demo/test bikes. The customer can come in and test ride the various bikes and decide which they want to purchase, then they order it and it is sent from a wharehouse/distributor.

The wharehouse distributor would be part of the company (my shop is obviously a large chain and the wharehouse is able to purchase in bulk saving $$$) The supply chain/way it would work is a lot different to that of a car, in fact a lot easier. You get a lot lower overheads, less useless stock, possibly the bikes could be sent directly to customers who have to assemble themselves reducing the cost of useless bike builders (ikea type outlook/most people can build a bike anyway/bikes could be more pre-assembled than they currently are)

The shops could be a lot smaller and this would open up new location possibilities (my shop does not sell a whole heap of accesories, does not have many staff, and maybe doesn't even have a workshop)
A lot of categories have this system anyway, people are used to waiting for a couch or new TV...some people need their new bike delivered anyway because they can't fit it in their car.

Obviously this idea is far from perfect, a few glitches in it for sure...but to compete with online sellers this concept is ok...it makes it very close to online selling but with the option to actually come in and have a test ride...you also have post purchase possibilities such as servicing, warranties etc.


EDIT: To settle the argument about the 20% off thing and hopefully what S. is correctly saying...ever heard of Peter Jackson suit shop? For the last 30 years they have had a 'buy 2 suits get the 3rd free' sale as well as '30% off all suits' THIS IS NOT THE CASE...the suits have stayed at the same constant price for 30 years, and they are in fact not 30%off at all. If you need me to explain how so just give up.
 
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