New member sign up issues

[Dozer]

G'day folks,
We're so sorry this problem is hanging around, it's a pain for all of us but we are working on a fix. I believe it is something to do with the new XenForo format we're now using but don't take that as gospel.
Please hang tight, we're trying to source the fix as quickly as we can.

 

[hifiandmtb]

Mate of mine using an iPhone is reporting reCAPTCHA not loading:

Chance to look into it please?

 

[moorey]

Had the same issue with a mate trying to join. He gave up

 

[Dozer]

Yep, its shit but my hands are tied. I'm still waiting on the intel to have it fixed. Sorry folks.

 

[Tubbsy]

Does this apply to signing up on a phone only, or all platforms?

I'm assuming these guys don't only have iPhones and can access a computer?

 

[Dozer]

I dunno Tubbsy, we're still getting new member applications so I'm unsure what the source of the problem is. @Scott needs to look into it for us.

 

[Tubbsy]

Hmm,

I just tried to sign up on both Firefox and Chrome on a Mac. Recaptcha did not load on either.

Can somebody on Windows give it a try?

 

[beeb]

Same issue:
"Verification: reCAPTCHA verification is loading. Please refresh the page if it does not load."

Copy and paste loaded this though (even though the screen only shows what's above):
"Verification:
Enter the words or numbers from the box above:

Reload or listen to audio. By reCAPTCHA™

Reload or go back to text. By reCAPTCHA™

reCAPTCHA verification is loading. Please refresh the page if it does not load.

 

[Tubbsy]

Thanks @beeb. What platform were you using?

 

[beeb]

Thanks @beeb. What platform were you using?

That was Windows 10 and either Internet Explorer 11 or Google Chrome - can check Firefox as well if you need, but pretty sure it's the same.

 

[Tubbsy]

Yep, that's enough different setups tested to suggest the problem is at our end.

 

[Andy_Ryder]

Guys, I found a work around which is how I managed to get signed up after trying for some time, and I came across it by chance. If you sign up using tapatalk on your phone, you can register without a captcha and it goes through fine. If you have anyone trying to sign up that can't suggest tapatalk

 

[Tubbsy]

Thanks Andy

 

[naechips]

Thanks for the tapatalk suggestion, worked a treat. Very easy!