I probably should get rid of this ahye?
No officer, that must definitely be a forged signature on the dangerous goods declaration.Offer to post it to them for analysis?
This is a very interesting situation - on one hand you have to consider fit for purpose - on the other hand the battery is a consumable item and many manufacturers clearly state only 6mth warranty on batteries - look at Apple iPhone for example (or even most ebikes) there is no reduced time frame but they only guarantee the battery to be 80% after 500 charge cycles - if it goes past 500 and is 80% or over battery is considered normal - ebikes are often 250 charge cycles.
I would suggest the argument of “if I had known the battery was not expected to last at least the warranty of the machine I would not have bought it” would meet the Consumer Guarantee requirement- however as we know that ends in you taking Dell to court not the ACCC helping you.
I'm happy to accept that it is normal for a battery to degrade over time and lose some of it's capacity but as Planko has said this slightly beyond the inconvenience of I can no longer watch the entire The Lord of the Rings film trilogy from a single charge. I'd also argue that because a specialist tool (Torx bit) is required to access the battery then it shouldn't be considered a consumable item if the average consumer can't replace it.There's a reasonable difference between "my battery is going flat too quickly" and "my battery looks like it's about to kersplode"
I reckon they should honour that one. Flat batteries are a consumable, that's fair and reasonable. Batteries that overheat and expand and potentially damage the PC are something that shouldn't happen and should be taken care of by the manufacturer.
Except this actually happens from overcharging - he had the computer connected to a dock on 24 hr power - if you want to get technical he ruined the battery by never taking it off power - if he had been using it as a portable laptop he would have been experiencing poor battery life long before the swelling happened
Every single laptop I've had in the last 5plus years has had a feature to prevent this, where it will only charge to 90% and will discharge itself slightly even when plugged in. Still don't think that's a valid reason to not honour a warranty
Sale price when I purchased it was just over $4k and from memory I think that it was a 50% of EOFY sale so I would 100% expect a high end laptop to have a half decent battery management system or failing that at the very least a great big warning sticker stating that it shouldn't be left permanently connected.
So many consumer product manufacturers are very willing to sacrifice battery service life to eeek out maximum performance.
Apple as example, are happy to charge their lithium polymer calls to 4.25v, and are happy to discharge all the way down to 2.2v, more then 100% depth of discharge.
The risks have been factored into the products costs for the big guys. I’ve seen many many crapple products fail this way.
Pushing the envelop this hard accelerates Electrolyte decomposition, one of the products is oxygen. Just what you want to add is oxygen. Hence the need for sand to smother should things go bad with your lithium battery.
Lithium cells have revolutionised modern life, but we’ve not really paid attention to the risks. I try to encourage friends and family to charge during the day, not at night, and >100Wh packs should be outside.
To be honest I'm not that invested in fighting it, for the sake of a few hundred dollars if I end up out of pocket for a new battery isn't worth the effort. I've had exemplary service from them in the past so was a somewhat intrigued when they knocked this back, sometimes it's fun to poke the bear.Keep pushing hard with that ACL card and don't accept no if it is the first answer.
Xiaomi are the min-max champions https://www.mi-store.com.au/collections/networking-1. Tp-link tend to be good value as well https://www.mwave.com.au/wireless-networking/modems-routers-gateways-wireless/tp-link?display=list. But Tp-link has been sprung sending snoop packets back to China, and Xiaomi is also a chinese company (as are Billion and a few other companies.wi-fi router ideas anyone????
Kind of overkill unless you have lots of wifi 6 devices and a very fast NBN connection. I had the Wifi5 Nighthawk and it worked well.Not overly keen on them obviously, and TP_link appear to not be NBN compliant for stuff....
whatabout that netgear one?
Whoops. In that case put them in the "probably ok because they are Taiwanese" category with D-Link, Synology, Qnap et al.Pssst..... Billion are from a fine place a bit east of the mainland.
I thought you were in IT, where's the overkill?Our 2 work and 2 personal PCs in the study are connected via UTP to a switch next to the router also in the study.
Both of us are currently working from home. No problems hitting 250Mbps.
The Fetch box in the lounge is connected to a 5Mhz wifi bridge and Netflix network test says 120Mbps.
Vaguely remember only hitting 54Mbps? via 2.4 wifi.
Having said this we only use Netflix HD so actually only need 5Mbps
I thought you were in IT, where's the overkill?
When Qnap released their QSW-1208-8C 10G switch I went the full hog. Got a new Qnap NAS with raid m.2 SSD cache and a dual 10G SFP+ card. Also got a dual 10G Intel rj45 nic for the PC.
My workmates would cry if they saw how quickly I could run models and database queries. Also makes photo and video editing a joy over iScsi.
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I wrote compliant...What is NBN compatible ?
Cheers. No wi-fi 6 and slow-as-fuck FTTN (50 at best)Kind of overkill unless you have lots of wifi 6 devices and a very fast NBN connection.
Just get this then. https://www.ebay.com.au/itm/3738661...NkuRf0OSJ2&var=&widget_ver=artemis&media=COPYI wrote compliant...
Cheers. No wi-fi 6 and slow-as-fuck FTTN (50 at best)
So - I'm over thinking. Just need something okay with a mesh system.
I thought the Nighthawk has a great reputation, especially for connections over a long last mile. I've got a Checkpoint Spark appliance that I don't ask to work too hard for me.Read this earlier in work, was going to say I had a Nighthawk and it works really well... now feeling like I've brought a pea-shooter to a gunfight.