Buying computer parts

cokeonspecialtwodollars

Fartes of Portingale
Offer to post it to them for analysis?
No officer, that must definitely be a forged signature on the dangerous goods declaration.

This is a very interesting situation - on one hand you have to consider fit for purpose - on the other hand the battery is a consumable item and many manufacturers clearly state only 6mth warranty on batteries - look at Apple iPhone for example (or even most ebikes) there is no reduced time frame but they only guarantee the battery to be 80% after 500 charge cycles - if it goes past 500 and is 80% or over battery is considered normal - ebikes are often 250 charge cycles.
I would suggest the argument of “if I had known the battery was not expected to last at least the warranty of the machine I would not have bought it” would meet the Consumer Guarantee requirement- however as we know that ends in you taking Dell to court not the ACCC helping you.
There's a reasonable difference between "my battery is going flat too quickly" and "my battery looks like it's about to kersplode"
I reckon they should honour that one. Flat batteries are a consumable, that's fair and reasonable. Batteries that overheat and expand and potentially damage the PC are something that shouldn't happen and should be taken care of by the manufacturer.
I'm happy to accept that it is normal for a battery to degrade over time and lose some of it's capacity but as Planko has said this slightly beyond the inconvenience of I can no longer watch the entire The Lord of the Rings film trilogy from a single charge. I'd also argue that because a specialist tool (Torx bit) is required to access the battery then it shouldn't be considered a consumable item if the average consumer can't replace it.

Except this actually happens from overcharging - he had the computer connected to a dock on 24 hr power - if you want to get technical he ruined the battery by never taking it off power - if he had been using it as a portable laptop he would have been experiencing poor battery life long before the swelling happened
Every single laptop I've had in the last 5plus years has had a feature to prevent this, where it will only charge to 90% and will discharge itself slightly even when plugged in. Still don't think that's a valid reason to not honour a warranty
Surely this should be accounted for in the charge protection circuit as @Plankosaurus suggested. A lot of people use laptops as fairly static PCs connected to docks nowadays.
That’s a pretty scary looking battery.
Sale price when I purchased it was just over $4k and from memory I think that it was a 50% of EOFY sale so I would 100% expect a high end laptop to have a half decent battery management system or failing that at the very least a great big warning sticker stating that it shouldn't be left permanently connected.

So many consumer product manufacturers are very willing to sacrifice battery service life to eeek out maximum performance.
Apple as example, are happy to charge their lithium polymer calls to 4.25v, and are happy to discharge all the way down to 2.2v, more then 100% depth of discharge.
The risks have been factored into the products costs for the big guys. I’ve seen many many crapple products fail this way.
Pushing the envelop this hard accelerates Electrolyte decomposition, one of the products is oxygen. Just what you want to add is oxygen. Hence the need for sand to smother should things go bad with your lithium battery.
Lithium cells have revolutionised modern life, but we’ve not really paid attention to the risks. I try to encourage friends and family to charge during the day, not at night, and >100Wh packs should be outside.
Keep pushing hard with that ACL card and don't accept no if it is the first answer.
To be honest I'm not that invested in fighting it, for the sake of a few hundred dollars if I end up out of pocket for a new battery isn't worth the effort. I've had exemplary service from them in the past so was a somewhat intrigued when they knocked this back, sometimes it's fun to poke the bear.
 

Oddjob

Merry fucking Xmas to you assholes
wi-fi router ideas anyone????
Xiaomi are the min-max champions https://www.mi-store.com.au/collections/networking-1. Tp-link tend to be good value as well https://www.mwave.com.au/wireless-networking/modems-routers-gateways-wireless/tp-link?display=list. But Tp-link has been sprung sending snoop packets back to China, and Xiaomi is also a chinese company (as are Billion and a few other companies.

Synology, Qnap and Ubiquiti tend to be more premium and corporate. They are also less likely to send snoop packets back to China.

Don't get Asus unless it's an older product. They tend to release routers with very immature bios.
 

Oddjob

Merry fucking Xmas to you assholes
Not overly keen on them obviously, and TP_link appear to not be NBN compliant for stuff....

whatabout that netgear one?
Kind of overkill unless you have lots of wifi 6 devices and a very fast NBN connection. I had the Wifi5 Nighthawk and it worked well.

TP-Link are the OEM for heeeaaaps of people including Iinet and Telstra, so all this NBN ready stuff is just crap, they all use the same industry standard protocols. I'm personally using the Xiaomi Mi AIoT Router AX3600 and it works great. China is welcome to snoop on me. I hope they enjoy my mad spreadsheets.

Pssst..... Billion are from a fine place a bit east of the mainland.
Whoops. In that case put them in the "probably ok because they are Taiwanese" category with D-Link, Synology, Qnap et al.
 

BurnieM

Likes Dirt
What is NBN compatible ? Not a serious question as they pretty much leave it up to you regardless.

My trusty old Linksys WRT1200AC is still chugging along (running Gargoyle).
But then I bought 2 of them new for SFA.
Ooh, "Made in China".

I run a separate Ubiquiti AP for wifi as the best place for your router is not ideal for wifi coverage.

This is on HFC with just an ethernet interface.
The WRT handles 250 Mbps fine.
I could probably get by with 50Mbps but I work in the IT space and feel obliged to go high.
 
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Oddjob

Merry fucking Xmas to you assholes
Just as a postscript, wifi is never going to be as good as ethernet. So I would get something like this or this and get ethernet for the mission critical stuff.

10G intel cards are less than $100 now and Qnap has just released a range of 10G switches that are ok priced.
 

goobags

Likes Dirt
Ubiquiti entry price point is comparable to the Nighthawk and would no doubt be better. I’m biased but haven’t had any issues since moving from any of the JB HiFi stuff to Ubiquiti. Added perk of being able to add multiple access points to increase wifi coverage.

I’m not on the wifi 6 access points as I only have one device that can use it anyway. Realistically it’s not a bottleneck as all the data hungry stuff of mine is via Ethernet.


Sent from my iPhone using Tapatalk
 

BurnieM

Likes Dirt
Our 2 work and 2 personal PCs in the study are connected via UTP to a switch next to the router also in the study.
Both of us are currently working from home. No problems hitting 250Mbps.

The Fetch box in the lounge is connected to a 5Mhz wifi bridge and Netflix network test says 120Mbps.
Vaguely remember only hitting 54Mbps? via 2.4 wifi.
Having said this we only use Netflix HD so actually only need 5Mbps :)
 

Oddjob

Merry fucking Xmas to you assholes
Our 2 work and 2 personal PCs in the study are connected via UTP to a switch next to the router also in the study.
Both of us are currently working from home. No problems hitting 250Mbps.

The Fetch box in the lounge is connected to a 5Mhz wifi bridge and Netflix network test says 120Mbps.
Vaguely remember only hitting 54Mbps? via 2.4 wifi.
Having said this we only use Netflix HD so actually only need 5Mbps :)
I thought you were in IT, where's the overkill?

When Qnap released their QSW-1208-8C 10G switch I went the full hog. Got a new Qnap NAS with raid m.2 SSD cache and a dual 10G SFP+ card. Also got a dual 10G Intel rj45 nic for the PC.

My workmates would cry if they saw how quickly I could run models and database queries. Also makes photo and video editing a joy over iScsi.

Sent from my M2012K11AG using Tapatalk
 

creaky

XMAS Plumper
I thought you were in IT, where's the overkill?

When Qnap released their QSW-1208-8C 10G switch I went the full hog. Got a new Qnap NAS with raid m.2 SSD cache and a dual 10G SFP+ card. Also got a dual 10G Intel rj45 nic for the PC.

My workmates would cry if they saw how quickly I could run models and database queries. Also makes photo and video editing a joy over iScsi.

Sent from my M2012K11AG using Tapatalk
390034
 

ozzybmx

taking a shit with my boobs out
Read this earlier in work, was going to say I had a Nighthawk and it works really well... now feeling like I've brought a pea-shooter to a gunfight.
 

Mr Crudley

Glock in your sock
Read this earlier in work, was going to say I had a Nighthawk and it works really well... now feeling like I've brought a pea-shooter to a gunfight.
I thought the Nighthawk has a great reputation, especially for connections over a long last mile. I've got a Checkpoint Spark appliance that I don't ask to work too hard for me.
 
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